Social media
Curbing social media


Twitter reports it has received a record number of government requests to remove content. is this a way to maintain a safe and open internet for all or is it censorship?

State’s throttling media freedom:

Most social media firms have made the same promise to provide a free and open platform for users to express themselves but they're coming under increasing pressure to remove content deemed offensive or illegal. Twitter says it's received a record number of government requests to remove tweets. In the first six months of last year, just five countries made 95 of the demands including Japan, Russia, Turkey, India, and South Korea. In 54pc of cases, Twitter withheld content or ask users to remove posts but the firm says the request revealed a deeply worrying trend against freedom of expression. The social media giant has had a rocky relationship with some governments. Twitter imposed restrictions and warning labels ahead of the US election. Following the Capitol Hill riots last year, Twitter permanently banned former US President Donald Trump after he expressed support for the rioters. In February 2021, India demanded the removal of content saying it was promoting violence at the height of the farmer's protests against agricultural reform laws. Twitter also deleted hundreds of tweets but refused to deactivate the accounts of media outlets. The Indian government responded by threatening Twitter employees with up to seven years in jail. Last June, Nigeria suspended the social media firm after it deleted a tweet by President Muhammadu Buhari in which he promised to punish local groups he blamed for the violence. Twitter said that violated its policy on abusive behavior and two weeks ago twitter agreed to register in Nigeria and pay local taxes to end a seven-month ban.

Clamping down on illegal activity?

Twitter says this is a deeply worrying trend against freedom of expression but the governments are saying they're just clamping down on illegal activity who's right?

Argument by Quinn McKew, executive director of article 19 a human rights organization defending the freedom of expression and information.

The truth favors Twitter more. We've seen around the world a number of governments who are passing incredibly vague laws that are designed solely with the purpose of allowing them to restrict online content well and above the way that they could restrict content in an offline space or in the regular media. So we've seen an alarming trend of legislation being passed that allows countries to go back to Twitter and say look you're in violation of ex-law you have to take this content down which is completely legal and appropriate under international freedom of expression standards, though.

Indian government threatens Twitter employees with seven years in prison. We have seen Twitter being forced to pay taxes and register locally in Nigeria. This is not only against Twitter but also on social media in general. Twitter was banned in the country for nine months and when we talk about physical dangers, they are actually against Twitter employees in India. Similarly, just a few months ago, Google faced similar threats to Google employees in Russia. So we are definitely seeing the government trying to gain control over the information circulating on the internet and take many different measures whether it is legislation or other efforts to gain control at all costs. (Melody Patry)

Vigjilenca Abazi, assistant professor of European law at Maastricht University and a fellow at yale law school

The legal side of this seems to be down to either the social media giants policing themselves and having a policy in place that allows them to be the arbiters of what is freedom of speech and what isn't? Or governments individually cracking down? Is that a tenable situation?

We see both vague laws by governments whose interest is more to a rather constrained speech more so than the potentially legitimate illegal interest of lawfulness. If you look at the data that Twitter has published targets specific individuals, journalists, or their accounts are requested to be shut down. At the same time the reason why this is such a challenging issue of content moderation and also it's overall a question of how do we regulate this kind of platform. Is it really a speech or limiting speech? Are we safeguarding privacy, for example, a concern that's been consistent in the case of the European Union, and oftentimes obviously a lot of the governments cannot come to an agreement within themselves.

Terms of regulating social media platforms:

What kind of principles can we agree on, at least a global agreement? What would be the real code of conduct for the protection of legitimate interests and what is really an attack on freedom of expression or the media or other protections that are legitimate in a democratic society?

To protect the rights of individuals and freedom of expression, one of the things that have been debated for some time is almost a United Nations digital human rights charter, which actually codifies and suggests this is what is protectable and defendable.

One of the things we shouldn't overlook is the universality of the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights, as well as some of the softer laws that came from the Human Rights Council on The Internet, there is a very strong structure that protects these rights. And these structures do not necessarily distinguish between offline rights and online rights. One of the things that have consistently been demanded is the recognition of the rights by an organization that is available to the public in offline standing. Whether they be freedom of the media, freedom of expression, and the right to privacy be Respected in an online context. This means that it needs to be translated in order to move from one place to another, but we should not make a big effort and create a new rights framework, but rather a strong existing rights framework will provide protection. (Quinn Mckew)

Would you agree that there are already systems in place that doesn't need to be codified centrally?

Argument by Melody Patry, advocacy director access now a non-profit organization defending the digital rights of users around the world 

There are many protections and lots of safeguards in international law that guarantee these rights. The challenge is to enforce the fundamental rights that exist, but also to hold companies accountable. Because as much as governments are responsible for upholding and enforcing fundamental rights, companies sometimes avoid scrutiny and accountability when it comes to enforcing certain regulations in the digital world or even enforcing some of our human rights, For example, it is really difficult to find a comprehensive code of conduct around the world, especially for social media companies. But we know that there are many possible mechanisms for them to be more transparent, to be truly accountable, and to be more responsive. So there are definitely mechanisms that can be put in place. While some of these global regulatory frameworks are necessary, we have seen the success of data protection in Europe, GDPR is an example and we can think of other similar measures that are being offered to protect human rights online.

Definition of social media:

Often we see social media companies as conglomerates, businesses, and corporations which means they have escaped the scrutiny of what is called public broadcasters, for example, Ofcom in the UK, the regulatory laws in the US and the UK that govern what can be on-air and what can be printed, etc., because we see them as corporations. Is there a need to change the definition of a social media company?

Let's say the GDPR was welcome in the sense of its ambition to regulate and to put the interest and the consent of individuals and privacy at the forefront, it still fundamentally does not challenge the business model under which these corporations operate. In fact, many scholars have argued that the center of the problem is a kind of law to deal with such problems that are outdated given the current technologies, and corporations are presenting. That's precisely what we're seeing also in the US and some to some extent in Europe as well.

Can we implement the old mechanisms, the traditional legal framework that we have? This is where regulators somehow fail because they are constantly returning to potentially either non--innovative or bold enough reforms to really create a different playground. Because I totally agree that what is being said is not about the moderation of the content or the question of exclusive rights or whether we have enough international instruments at stake but the basic problem is that we face globally, at the moment, is a lack of understanding.

Question of the Nexus between the government and social media:

Is there collusion between governments and social media companies that really prevents any real regulation from coming? After all, if they are corporations, they get tax benefits, they have the freedom to do whatever to make a profit. So is this ambiguity good for social media companies and governments?

One thing we all need to keep in mind is that at the end of the day, these are for-profit entities. No matter how much they try to protect freedom of expression or talk about freedom of expression, at the end of the day, they need to do something from their corporate point of view to protect their company, their staff, and their profits. This raises the question of whether they need to be treated as other corporations do because corporations have their own interests. And some of the things we've seen in particular are how India has threatened some Twitter staff with non-compliance with certain Indian rules or regulations. We are increasingly seeing that governments have absolutely no compunction to hold staff hostage to compel these companies to have offices and staff in certain locations. We see that in Russia with their landing law which came into force this year. We see this in Turkey with some of the legislation they have passed and companies need to build houses and have offices there. Those are ways of trying to exert pressure on companies. So it is a bit difficult to say that they are in cahoots with the governments. They are in a place where they are trying to protect their best interests and we should never turn a blind eye to them as we sometimes rely on them to help protect human rights. They also have their own interests and their own interests do not necessarily align with the protection of human rights. (Quinn Mckew)

Individual privacy and the role of social media:

Let's just leave alone the corporation and the idea of social media giants just for a second. It also affects individuals as well. People have often been asked to give their social media passwords. So governments are using this on an individual level. How alarming is that for you?

If we put it in the context of increasing online surveillance and the illegal targeting of journalists, human rights defenders, and lawyers around the world, it is very worrying. In the last few months, there have been several revelations about such surveillance processes. So this is really worrying because we see that governments have their own agenda and sometimes their own agenda is not justified. As much as this information is a problem, it needs to be addressed because it is a threat to our democracies. Similarly, incitement to online violence, sexual harassment, racist abuse, etc., are issues that really need to be addressed both offline as well as online. We are also seeing a trend towards intensifying control, surveillance, an erosion of our civic space, and erosion of our rights and our democratic values. Some of these threats have come directly from some governments and sometimes from some governments which are not so-called authoritarian or which can take some good intentions. So that's something we can't deny. As we face many different challenges, we need to tackle them. The attacks on the media, surveillance of the press and online human rights defenders, and attempts to censor the Internet have become major issues in recent years. (Melody Patry)


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